Before contacting us
for any issues, have you tried:
- All available stream qualities? We have
streams ranging from 4MB/s to 450kb/s.
- To access stream on all available servers? We
have multiple dedicated servers for you!
- To watch via
HLS streaming? We
provide streams via Flash as well as non-flash HLS.
- To watch via Smart TV? You need to open this
LINK via
SmartTV browser
If you've tried all of them then please do the
following before contacting us:
- Go to
www.speedtest.net - Before clicking "GO" please change the
server to Amsterdam, Holland and then click GO
- Email us the speed results and explain the
issue in details.
We also provide remote support via Teamviewer,
if you'd like us to help you via Teamviewer then please also include you
Teamviewer ID & Password!
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